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General Queries

You can use this contact page on Watchish to reach our customer service team for any queries and we will be happy to help. 

Please check other sections and questions on this page if your query has been answered already. It could save time for both of us :)

We accept all major credit cards (VISA, Mastercard, AMEX). You should also see payment options for Apple Pay and Google Pay for your convenience.


Your orders are handled and shipped out from our nearest warehouses, often depending on the products. Please allow some additional time for your order to be processed during holidays and sale seasons.

We usually processes orders between Monday and Friday.

Generally, orders will be processed within 3-5 business days from your order date and shipped the next day after it has been processed.

Please note that we don't ship our products on weekends. 

Once you finish placing your order, please allow around 3-5 business days for us to process it. 

After it's been processed, it usually takes around 12 -20 business days for delivery in the United States, and 15-30 business days for international orders, depending on your location. 

We will provide you with the tracking number once processed and you can sign up for notifications to be updated about your product delivery. 

Our product prices are displayed as tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Generally, Import taxes, duties and related customs fees may be charged once your order arrives  at its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

For any other queries, please feel free us send us a message using our contact page or Facebook Messenger which should be on every page of this page. 

We look forward to providing you the best service possible.